You are welcome to use our innovative online customer service
All the information you need is available at the click of a button. It's convenient, simple and you can access it anytime, anywhere. Do you have a question? You do not have to call and wait for a customer service representative. Just click and you’ll get a clear, reliable answer. go! Holiday online customer service - the smart way to get excellent service!
go! Holiday office hours
Monday to Friday: 09:00 am to 5:00 pm
After hours: Email support
Emergency support: 24/7
Weekends and public holidays: Emergency support
Please note
We undertake to reply to you within 24 hours.
We start our 24-hour response time on the next business day.

Customer service:
Telephone: 021 879 2200
Emergency support
This service is available 24/7 for urgent help and travel emergencies.
Do you have a question? We have all the information you need.
Contact us
Contact us here with any questions regarding your order without waiting.